Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and ConEcomAI, LLC, doing business as PraxaStudio ("PraxaStudio," "Company," "we," "us," or "our"), a registered limited liability company organized under the laws of the State of Wyoming, United States.

By engaging our services, submitting a contact form, making a payment, or otherwise interacting with PraxaStudio, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

2. Description of Services

PraxaStudio provides custom digital web presence development services for professional service businesses. Our services include, but are not limited to: strategic messaging and positioning, custom website design and development, search engine registration and optimization, local search optimization, mobile responsiveness, speed optimization, security implementation, accessibility compliance, and launch support (collectively, "Services").

All Services are custom-built and tailored specifically to each Client's business requirements. No two projects are identical, and all deliverables are created from scratch based on individual Client needs.

3. Payment Terms

3.1 Project Investment. Project pricing is custom-quoted based on scope and requirements. Current pricing is available on our pricing page. Payment is due in full prior to project commencement unless otherwise agreed in writing. Payment schedules, if applicable, will be specified in a separate Statement of Work.

3.2 Monthly Maintenance Plans. Optional monthly maintenance plans ("Praxa Steady", "Praxa Partner", and "Praxa Growth") are billed on a recurring monthly basis. Current pricing is available on our pricing page. Plans may be cancelled at any time with no notice required.

3.3 Payment Methods. We accept payment via credit card, ACH bank transfer, wire transfer, or check. All payments are processed securely through our third-party payment processor, Stripe, Inc.

3.4 Late Payments. Invoices not paid within thirty (30) days of the due date may incur a late fee of 1.5% per month (18% annually) on the outstanding balance, or the maximum rate permitted by applicable law, whichever is less.

4. Refund and Cancellation Policy

4.1 Satisfaction Guarantee. While refunds are not available, PraxaStudio is committed to Client satisfaction. If you are dissatisfied with any aspect of the delivered work, we will work diligently with you to revise, modify, or correct the deliverables until they meet the agreed-upon specifications and your reasonable expectations. Our goal is resolution, not dispute.

4.2 Pre-Commencement Cancellation. If you cancel your project before any work has commenced (as confirmed in writing by PraxaStudio), you may be eligible for a refund of fees paid, less an administrative fee to cover consultation, planning, and opportunity costs. See our refund policy for current fee details.

4.3 Post-Commencement Cancellation. If you cancel your project after work has commenced, no refund will be issued. You will receive ownership of all work completed up to the date of cancellation.

4.4 Monthly Plan Cancellation. Monthly maintenance plans may be cancelled at any time with no notice required. No refunds will be issued for partial months. Services continue until the end of the current billing period.

5. Client Responsibilities

Client agrees to:

(a) Provide accurate, complete, and timely information, content, and materials necessary for project completion;

(b) Respond to requests for feedback, approvals, and information within five (5) business days;

(c) Designate a single point of contact with authority to make decisions on behalf of the Client;

(d) Ensure all content provided does not infringe upon third-party intellectual property rights;

(e) Make timely payments as agreed.

Delays caused by Client's failure to fulfill these responsibilities may result in project timeline extensions and will not entitle Client to any refund or price reduction.

6. Intellectual Property

6.1 Client Ownership. Upon receipt of full payment, Client shall own all rights, title, and interest in the final deliverables created specifically for the Client's project, including custom designs, layouts, and content created by PraxaStudio for the Client.

6.2 PraxaStudio Retained Rights. PraxaStudio retains ownership of: (a) all pre-existing materials, tools, frameworks, code libraries, and methodologies used in providing the Services; (b) general knowledge, skills, and experience gained during the project; and (c) the right to use non-confidential aspects of the work for portfolio and marketing purposes.

6.3 Third-Party Materials. The deliverables may incorporate third-party materials (such as stock photography, fonts, or open-source software) subject to their respective licenses. PraxaStudio will ensure proper licensing but Client is responsible for compliance with such licenses in their ongoing use.

7. Warranties and Disclaimers

7.1 Limited Warranty. PraxaStudio warrants that Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. This warranty extends for thirty (30) days following project completion ("Warranty Period"). During the Warranty Period, PraxaStudio will correct any material defects in the deliverables at no additional charge.

7.2 Disclaimer. EXCEPT AS EXPRESSLY SET FORTH HEREIN, PRAXASTUDIO PROVIDES THE SERVICES "AS IS" AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PRAXASTUDIO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

7.3 No Guarantee of Results. PraxaStudio does not guarantee any specific business results, search engine rankings, traffic levels, conversion rates, or revenue outcomes. While we employ industry best practices, results depend on numerous factors beyond our control.

8. Limitation of Liability

PRAXASTUDIO'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO PRAXASTUDIO DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

9. Indemnification

Client agrees to indemnify, defend, and hold harmless PraxaStudio and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's breach of these Terms; (b) Client's violation of any applicable law or regulation; (c) any content, materials, or information provided by Client; (d) Client's use of the deliverables after project completion; or (e) any third-party claims related to Client's business operations.

10. Dispute Resolution

10.1 Good Faith Negotiation. In the event of any dispute arising out of or relating to these Terms or the Services, the parties agree to first attempt to resolve the dispute through good faith negotiation. Either party may initiate negotiation by providing written notice to the other party describing the dispute.

10.2 Mediation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may initiate non-binding mediation administered by a mutually agreed-upon mediator. The costs of mediation shall be shared equally by the parties.

10.3 Binding Arbitration. If mediation is unsuccessful, any remaining dispute shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Wyoming, and judgment on the arbitration award may be entered in any court of competent jurisdiction. THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.

10.4 Class Action Waiver. All disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms (to the extent not subject to arbitration) shall be brought exclusively in the federal or state courts located in Wyoming, and the parties hereby consent to personal jurisdiction and venue therein.

12. Confidentiality

Each party agrees to maintain the confidentiality of the other party's proprietary and confidential information and not to disclose such information to any third party without prior written consent. This obligation shall survive termination of these Terms for a period of three (3) years.

13. Force Majeure

13.1 Definition. Neither party shall be liable for any delay or failure to perform its obligations under these Terms (except for payment obligations) when such delay or failure results from circumstances beyond the party's reasonable control ("Force Majeure Event").

13.2 Force Majeure Events. Force Majeure Events include, but are not limited to: (a) acts of God, including earthquakes, hurricanes, tornadoes, floods, tsunamis, wildfires, volcanic eruptions, landslides, or other natural disasters; (b) severe weather conditions or extreme climate events; (c) epidemic, pandemic, or public health emergency (including quarantine or isolation orders); (d) war (declared or undeclared), armed conflict, invasion, act of foreign enemies, or hostilities; (e) terrorist attacks, riots, civil unrest, insurrection, or rebellion; (f) nuclear, chemical, or biological contamination; (g) fire, explosion, or structural collapse; (h) government orders, laws, regulations, embargoes, sanctions, or actions of civil or military authorities; (i) national or regional emergency; (j) strikes, labor disputes, lockouts, or work stoppages (excluding those involving the affected party's own employees); (k) failure or interruption of public utilities, including electrical power, telecommunications, or internet services; (l) cyberattacks, including distributed denial-of-service attacks affecting critical infrastructure; and (m) any other event or circumstance beyond the reasonable control of the affected party.

13.3 Notice and Mitigation. The party affected by a Force Majeure Event shall promptly notify the other party in writing, describing the nature of the event, its expected duration, and the obligations affected. The affected party shall use reasonable efforts to mitigate the effects of the Force Majeure Event and resume performance as soon as practicable.

13.4 Extended Force Majeure. If a Force Majeure Event continues for more than ninety (90) consecutive days, either party may terminate these Terms upon written notice without liability, except for payment for Services already rendered.

14. Modifications to Terms

PraxaStudio reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Statement of Work, constitute the entire agreement between you and PraxaStudio regarding the Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

17. Contact Information

For questions about these Terms, please contact us at:

ConEcomAI, LLC (d/b/a PraxaStudio)
A Wyoming Limited Liability Company
Email: [email protected]