Questions We Get Asked Every Day

Straightforward answers. Plain English. If your question is missing, reach out and we will answer it personally.

The Investment

What does my investment cover?

+

Why do some projects cost more than others?

+

How do I know what my project will cost?

+

Why does this cost more than a $500 website?

+

Is this a one-time payment or are there additional charges?

+

Can I pay in installments?

+

How quickly will I see a return on this investment?

+

Is this a good investment for a small practice with just a few employees?

+

The Process

Do I have to pay anything before seeing my design?

+

How long does it take from start to launch?

+

What do I need to provide?

+

How much of my time does this require?

+

Do I get to review and approve everything before it goes live?

+

What if I already have a website?

+

Will I need to learn any software or log into anything?

+

Do you write the content for me or do I have to write it myself?

+

What if I want changes after the project is complete?

+

What You Get

What is a "digital web presence" and how is it different from a website?

+

Will my business show up on Google?

+

Will it work on phones and tablets?

+

How fast will my web presence load?

+

Is my web presence secure?

+

What does "accessibility compliance" mean?

+

What happens when someone shares my link on social media or in a text message?

+

Do I own everything you build?

+

After Launch

Why does a web presence need ongoing maintenance?

+

What is the difference between the monthly plans?

+

Do I have to sign up for a monthly plan?

+

Can I cancel the monthly plan anytime?

+

How do I request changes to my web presence after launch?

+

How do you keep me updated on my web presence?

+

What happens if my web presence goes down or has a problem?

+

Trust & Credibility

Who is behind PraxaStudio?

+

Why do you only work with professional service businesses?

+

How do I know this will actually bring in new clients?

+

Can I see examples of web presences you have built?

+

What if I am not happy with the result?

+

What technology do you use to build my web presence?

+

Specific Situations

I already have a domain name. Can you use it?

+

I have a logo already. Will you use it?

+

I have multiple locations. Can you handle that?

+

I need my web presence to be available in more than one language. Is that possible?

+

Can I have a blog or news section?

+

Can clients book appointments directly through my web presence?

+

Will my web presence comply with industry regulations (like HIPAA for healthcare)?

+

I am just starting my practice. Is it too early for this?

+

I have been in business for 20 years and most of my clients come from referrals. Do I really need this?

+

I tried hiring someone before and it was a bad experience. How is this different?

+

Getting Started

How do I get started?

+

What happens during the first conversation?

+

Is there a contract?

+

Can I call or email you with questions before I decide?

+

Still have a question?

We are happy to answer it. Or just request your free design.

Request Your Free Design